MyKinsta Support System Unavailable

Incident Report for Kinsta

Resolved

The support system has remained stable and the matter is now resolved!

Posted Jan 17, 2020 - 16:28 UTC

Monitoring

Services are back online at this time though we are monitoring the situation for any additional interruptions.

Posted Jan 17, 2020 - 15:44 UTC

Identified

The source of the issue has been identified and a fix is currently in process, apologies for any inconvenience. Please note that while this outage is occurring our support team is not able to respond to requests.

Posted Jan 17, 2020 - 15:25 UTC

Investigating

Our support system is not currently available. We are working to resolve the issue as quickly as possible.

Posted Jan 17, 2020 - 14:47 UTC

This incident affected: Kinsta support system.