MyKinsta Service Disruption
Incident Report for Kinsta
Resolved
After further monitoring by our Engineers, we are seeing that full service has been restored to our control panel, MyKinsta. We do apologise for any disruptions caused during this and thank you for your patience. If you experience any further issues, please contact our Support team within MyKinsta, or by sending an email to support@kinsta.com.
Posted Nov 19, 2021 - 20:51 UTC
Update
Our Engineers are continuing to work on a fix for this issue. Thank you for your continued patience!
Posted Nov 19, 2021 - 15:38 UTC
Identified
Our Engineers have identified that the issue is caused by an essential third-party apt repository that is currently experiencing intermittent connectivity issues. We will continue to monitor the situation and provide updates as they become available.
Posted Nov 19, 2021 - 13:04 UTC
Investigating
Unfortunately, we are receiving further reports of failed site actions within our control panel, MyKinsta. Our Engineers are continuing their investigation, and working fast to restore full service. Thank you for your continued patience!
Posted Nov 19, 2021 - 13:00 UTC
Monitoring
Our Engineers have successfully restored full service to our control panel, MyKinsta. We will continue to monitor this. If you are still experiencing any issues, please contact our Support Team by opening a conversation within MyKinsta or sending an email to support@kinsta.com.
Posted Nov 19, 2021 - 12:35 UTC
Update
Our Engineers are still investigating, we will keep updating this incident as soon as we have more findings
Posted Nov 19, 2021 - 11:18 UTC
Investigating
Our Engineers are investigating reports of failed site actions with our control panel, MyKinsta. We are working on restoring normal service to MyKinsta as quickly as possible.
Posted Nov 19, 2021 - 10:33 UTC
This incident affected: MyKinsta.