KinstaCDN degraded performance affecting visitors from US and Singapore

Incident Report for Kinsta

Resolved

The problem has been resolved. All services are fully operational.

Posted Oct 02, 2020 - 14:25 UTC

Update

The incident in the US region has been successfully resolved. All services have been restored fully.
The degraded performance in the Singapore region is still being investigated with our CDN provider. We will update this page once further information is available.

Posted Oct 02, 2020 - 11:11 UTC

Update

We are continuing to investigate this issue with our CDN provider

Posted Oct 02, 2020 - 08:56 UTC

Investigating

Our Engineers are investigating reports of degraded performance with the KinstaCDN service that is affecting visitors from US and Singapore. If you are experiencing issues we recommend temporary disabling KinstaCDN.

You can disable the CDN in your MyKinsta dashboard under "CDN". If you need assistance with this, please contact our Support Team.

Posted Oct 02, 2020 - 08:21 UTC

This incident affected: Kinsta CDN.