Service disruption at the Montreal (CA) data center
Identified - The issue has reappeared for some customers in the Montreal datacenter. We continue to be in contact with Google Cloud engineers and are working towards a final resolution. Additional updates will be posted as they are available.
Sep 12, 14:28 UTC
Monitoring - Our engineers continue to work with Google Cloud engineers to pinpoint and resolve underlying issues. At this time, all services remain operational, and our team is still closely monitoring the situation. More information will be provided as it becomes available.
Sep 10, 19:12 UTC
Identified - All services are operational at the moment. We're still closely monitoring the services. As more information becomes available, we will provide an update again.
Sep 10, 06:48 UTC
Update - Our SysOps engineers continue to work with Google Cloud engineers to restore service as quickly as possible. As more information becomes available, we will update again.
Sep 9, 15:58 UTC
Investigating - Our Engineers are investigating reports of a service disruption affecting sites in the Montreal (CA) data center. We are working to restore service to affected sites as quickly as possible.

It appears again as though the incident is related to a network outage on Google Cloud's end. The investigation is on-going and we will keep you updated.

Thank you in advance for your understanding and patience
Sep 9, 01:12 UTC

About This Site

Welcome to Kinsta's status page. If you want to keep on top of any disruptions in service to our website, control panel, or hosting platform, this is the page to check. We report major outages to this status page. However, issues affecting a small number of customers are reported directly to affected customers in MyKinsta (https://my.kinsta.com). If you're experiencing an issue you do not see reported on this page please log into MyKinsta to view any alerts our team has added to your account.

Uptime over the past 90 days. View historical uptime.
MyKinsta ? Operational
90 days ago
99.84 % uptime
Today
Kinsta.com ? Operational
90 days ago
99.98 % uptime
Today
Kinsta support system ? Operational
90 days ago
99.99 % uptime
Today
MyKinsta analytics servers ? Operational
90 days ago
100.0 % uptime
Today
Kinsta CDN ? Operational
90 days ago
100.0 % uptime
Today
Kinsta DNS ? Operational
90 days ago
100.0 % uptime
Today
Affiliate Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Belgium (BE) data center ? Operational
90 days ago
99.96 % uptime
Today
Eemshaven (NL) data center ? Operational
90 days ago
100.0 % uptime
Today
Finland (FI) data center ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt (DE) data center ? Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) data center Operational
90 days ago
100.0 % uptime
Today
Iowa (US Central) data center ? Operational
90 days ago
100.0 % uptime
Today
London (UK) data center ? Operational
90 days ago
99.96 % uptime
Today
Los Angeles (US West 2) data center ? Operational
90 days ago
100.0 % uptime
Today
Montreal (CA) data center ? Partial Outage
90 days ago
97.42 % uptime
Today
Mumbai (IN) data center ? Operational
90 days ago
100.0 % uptime
Today
Northern Virginia (US East 4) data center ? Operational
90 days ago
100.0 % uptime
Today
Oregon (US West) data center ? Operational
90 days ago
100.0 % uptime
Today
Osaka (JP) data center Operational
90 days ago
100.0 % uptime
Today
São Paulo (BR) data center ? Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) data center ? Operational
90 days ago
100.0 % uptime
Today
South Carolina (US East 1) data center ? Operational
90 days ago
100.0 % uptime
Today
Sydney (AU) data center ? Operational
90 days ago
100.0 % uptime
Today
Taiwan (TW) data center ? Operational
90 days ago
100.0 % uptime
Today
Tokyo (JP) data center ? Operational
90 days ago
100.0 % uptime
Today
Zürich (CH) data center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Sep 16, 2019

No incidents reported today.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019
MyKinsta service disruption affecting environment functions
Resolved - Engineers have resolved the issues described in this incident. If you experience issues with any functions within MyKinsta, please contact our support team for assistance. We appreciate your patience while our engineers resolved the situation.
Sep 10, 00:36 UTC
Identified - Engineers are working on deploying fixes to resolve these issues. Customer websites continue to remain online and are not affected.

If you encounter an issue with any of these functions, please wait and try again once this incident is marked resolved. Further updates will be posted as they become available.
Sep 10, 00:04 UTC
Investigating - Our Engineers are working to resolve a reoccurrence of an earlier issue that is affecting live and staging environments. Affected features and systems include, but are not limited to, creation and restoration of site backups, creation of staging sites or pushing staging sites live, creation of new sites (including cloning of existing sites), and functions on a site's Tools page.

Customer websites are not affected and remain online.

If you encounter an issue with any of these functions, please wait and try again once this incident is marked resolved. If you have any questions please reach out to our support team.
Sep 9, 21:15 UTC
Sep 9, 2019
MyKinsta service disruption affecting environment creation, cloning, and restoration
Resolved - Fixes have been deployed and all functions are back to normal. We apologize for the inconvenience this may have caused.
Sep 9, 20:07 UTC
Update - A fix is currently rolling out to resolve this incident. Further updates will be posted as soon as they are available.
Sep 9, 17:45 UTC
Update - Engineers continue to troubleshoot and are working as quickly as possible to restore functionality to MyKinsta. We apologize for the inconvenience.
Sep 9, 15:46 UTC
Identified - Our Engineers are working to resolve an issue which is affecting the ability to create and modify live and staging environments. Affected features and systems include, but are not limited to, creation and restoration of site backups, creation of staging sites or pushing staging sites live, and creation of new sites (including cloning of existing sites).

If you encounter an issue with any of these functions please wait and try again once this incident is marked resolved. If you have any questions please reach out to our support team.
Sep 9, 13:56 UTC
Partial disruption at the Belgium (BE) data center
Resolved - All affected sites remain online; therefore, we are resolving this incident. If you have any questions, please don't hesitate to contact our support team.
Sep 9, 17:31 UTC
Monitoring - SysOps engineers have restored service to affected sites and continue to monitor the situation. We sincerely appreciate your patience.
Sep 9, 17:05 UTC
Update - Engineers continue to troubleshoot and are working as quickly as possible to restore service to affected sites. We apologize for the inconvenience.
Sep 9, 15:45 UTC
Identified - Our SysOps engineers have identified reports of a service disruption affecting select sites in the Belgium (BE) data center. We are working to restore service to affected sites as quickly as possible.
Sep 9, 15:05 UTC
Sep 8, 2019
Service disruption at the Montreal (CA) data center
Resolved - We’ve been working with Google engineers and have successfully restored full service to all affected sites in the Montreal (CA) data center. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.
Sep 8, 19:41 UTC
Investigating - Our Engineers are investigating reports of another service disruption affecting sites in the Montreal (CA) data center. We are working to restore service to affected sites as quickly as possible.

It appears again as though the incident is related to a network outage on Google Cloud's end. The investigation is on-going and we will keep you updated.

Thank you in advance for your understanding and patience
Sep 8, 19:09 UTC
Service disruption at the Montreal (CA) data center
Resolved - We’ve been working with Google engineers and have successfully restored full service to all affected sites in the Montreal (CA) data center. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.
Sep 8, 13:58 UTC
Investigating - Our Engineers are investigating reports of another service disruption affecting sites in the Montreal (CA) data center. We are working to restore service to affected sites as quickly as possible.
Sep 8, 07:04 UTC
Service disruption at the Montreal (CA) data center
Resolved - Our engineering team has resolved the situation, and will continue monitoring the results.
Sep 8, 04:18 UTC
Update - We are continuing the investigation on the service disruption affecting sites in the Montreal (CA) data center. We hope our engineers will have this restored as quickly as possible.
Sep 8, 00:36 UTC
Investigating - Our Engineers are investigating reports of another service disruption affecting sites in the Montreal (CA) data center. We are working to restore service to affected sites as quickly as possible.
Sep 7, 21:20 UTC
Sep 7, 2019
Service disruption at the Montreal (CA) data center
Resolved - We apologize for the extended downtime. Our engineering team has resolved the situation with Google Cloud. We will continue to monitor the results.
Sep 7, 00:59 UTC
Investigating - We are now investigating a new service disruption that is impacting the sites in the Montreal (CA) data center. Our engineers focused on working with the Google Cloud team on addressing this issue.
Sep 6, 23:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 6, 23:05 UTC
Update - We are still continuing to investigate this issue and will provide an update soon.
Sep 6, 22:52 UTC
Investigating - Our Engineers are investigating reports of another service disruption affecting sites in the Montreal (CA) data center. We are working to restore service to affected sites as quickly as possible.
Sep 6, 21:52 UTC
Sep 6, 2019
Service disruption at the Montreal (CA) data center
Resolved - This incident has been resolved.
Sep 6, 20:20 UTC
Investigating - Our Engineers are investigating reports of a service disruption affecting sites in the Montreal (CA) data center. We are working to restore service to affected sites as quickly as possible.
Sep 6, 19:30 UTC
Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.

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