Resolved -
We have determined that this is caused by an update to our network firewall systems for security. We will continue to explore other options for allowing larger uploads through MyKinsta, but at this time, files larger than 500MB should now only be uploaded via SFTP.
If you have any other questions, please contact our support team via chat from your MyKinsta dashboard, or by emailing us at support@kinsta.com.
Aug 28, 19:10 UTC
Update -
Our investigation is still underway and is likely to continue into next week. We thank you for your continued patience.
Aug 28, 14:08 UTC
Update -
The issue is still being investigated by our engineers. We appreciate your continued patience.
Aug 27, 14:20 UTC
Update -
We are still investigating the issue, thank you for your continued patience.
Aug 27, 03:28 UTC
Update -
We are still investigating the issue, thank you for your continued patience.
Aug 27, 03:20 UTC
Update -
We are still investigating the issue, thank you for your continued patience.
Aug 26, 14:03 UTC
Update -
We are still investigating the issue, thank you for your continued patience.
Aug 26, 08:10 UTC
Update -
We are still investigating the issue, thank you for your continued patience.
Aug 25, 14:02 UTC
Update -
The issue is still being investigated by our engineers. We appreciate your continued patience.
Aug 24, 14:06 UTC
Update -
The issue is still being investigated by our engineers. We appreciate your continued patience.
Aug 23, 02:08 UTC
Update -
The issue is still being investigated by our engineers.
Aug 21, 14:05 UTC
Update -
The issue is still being investigated by our engineers.
Aug 21, 05:59 UTC
Update -
We are still investigating the issue. Thank you for your patience.
Aug 19, 14:18 UTC
Update -
We are still investigating the issue. Thank you for your patience.
Aug 19, 08:06 UTC
Update -
We are still investigating the issue. Thank you for your patience.
Aug 18, 14:16 UTC
Update -
Our engineers are continuing to investigate into the issue. We apologize for any inconvenience this causes.
Aug 17, 01:42 UTC
Update -
Our engineers are continuing to investigate into the issue. We apologize for any inconvenience.
Aug 16, 03:43 UTC
Update -
Our engineers are continuing to investigate into the issue. We apologize for any inconvenience.
Aug 15, 17:46 UTC
Update -
The issue is still being investigated by our engineers.
Aug 14, 13:55 UTC
Update -
We are continuing to investigate the issue and apologize for the inconvenience.
Aug 14, 05:36 UTC
Update -
We are continuing to investigate the issue.
Aug 13, 14:01 UTC
Update -
We are continuing to investigate the issue.
Aug 13, 01:17 UTC
Update -
We are continuing to investigate the issue.
Aug 12, 13:52 UTC
Update -
We are continuing to investigate the issue.
Aug 12, 01:55 UTC
Update -
We are continuing to investigate the issue.
Aug 11, 14:03 UTC
Investigating -
We are currently investigating reports of issues with uploading larger files (100+ MB).
Aug 11, 09:02 UTC