All Systems Operational

About This Site

Welcome to Kinsta's status page. If you want to keep on top of any disruptions in service to our website, control panel, or hosting platform, this is the page to check. We report major outages to this status page. However, issues affecting a small number of customers are reported directly to affected customers in MyKinsta (https://my.kinsta.com). If you're experiencing an issue you do not see reported on this page please log into MyKinsta to view any alerts our team has added to your account.

Uptime over the past 90 days. View historical uptime.
MyKinsta ? Operational
90 days ago
98.42 % uptime
Today
Kinsta.com ? Operational
90 days ago
99.99 % uptime
Today
Kinsta support system ? Operational
90 days ago
99.97 % uptime
Today
MyKinsta analytics servers ? Operational
90 days ago
100.0 % uptime
Today
Kinsta CDN ? Operational
90 days ago
100.0 % uptime
Today
Kinsta DNS ? Operational
90 days ago
100.0 % uptime
Today
Affiliate Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Belgium (BE) data center ? Operational
90 days ago
99.96 % uptime
Today
Eemshaven (NL) data center ? Operational
90 days ago
100.0 % uptime
Today
Finland (FI) data center ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt (DE) data center ? Operational
90 days ago
100.0 % uptime
Today
Hong Kong (HK) data center Operational
90 days ago
100.0 % uptime
Today
Iowa (US Central) data center ? Operational
90 days ago
99.71 % uptime
Today
London (UK) data center ? Operational
90 days ago
99.99 % uptime
Today
Los Angeles (US West 2) data center ? Operational
90 days ago
99.99 % uptime
Today
Montreal (CA) data center ? Operational
90 days ago
97.21 % uptime
Today
Mumbai (IN) data center ? Operational
90 days ago
100.0 % uptime
Today
Northern Virginia (US East 4) data center ? Operational
90 days ago
99.99 % uptime
Today
Oregon (US West) data center ? Operational
90 days ago
100.0 % uptime
Today
Osaka (JP) data center Operational
90 days ago
100.0 % uptime
Today
São Paulo (BR) data center ? Operational
90 days ago
100.0 % uptime
Today
Singapore (SG) data center ? Operational
90 days ago
100.0 % uptime
Today
South Carolina (US East 1) data center ? Operational
90 days ago
100.0 % uptime
Today
Sydney (AU) data center ? Operational
90 days ago
100.0 % uptime
Today
Taiwan (TW) data center ? Operational
90 days ago
100.0 % uptime
Today
Tokyo (JP) data center ? Operational
90 days ago
100.0 % uptime
Today
Zürich (CH) data center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Nov 17, 2019

No incidents reported today.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019
My Kinsta Support System Unavailable
Resolved - The performance issue has been address and our My Kinsta Support System is back online working normally. If you still face issues, please send an email to support@kinsta.com so we can review accordingly.
Nov 12, 22:10 UTC
Update - The support system is available but with degraded performance. Our engineers are still working and monitoring this issue.
Nov 12, 21:31 UTC
Update - We are continuing to investigate this issue.
Nov 12, 21:07 UTC
Investigating - Our support system is not currently available. We are working to resolve the issue as quickly as possible.
Nov 12, 21:06 UTC
MyKinsta Support System Unavailable
Resolved - We have been advised that this is now resolved.
For more information, please see: https://www.intercomstatus.com/incidents/rdf0zq9z75s4
Nov 12, 16:00 UTC
Update - We are still seeing some degraded performance and slowness with support chats and are continuing to monitor the situation.
Nov 12, 15:20 UTC
Monitoring - Our support system appears to be back online now, we are monitoring the third party's status page for further updates.
Nov 12, 15:18 UTC
Investigating - Our support system is not currently available. We are working to resolve the issue as quickly as possible.
Nov 12, 14:52 UTC
Iowa (US Central) migrations to new C2 instances
Completed - The scheduled maintenance has been completed.
Nov 12, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 07:00 UTC
Scheduled - We will be performing migrations of sites in the Iowa (US Central)data center to new C2 instances during this scheduled maintenance. There will be a short amount of downtime during the final stages of the migration.

MyKinsta Tools such as Restarting PHP, Clearing site cache, Backups, and restores will be unavailable during this time.

For more information on the new C2 instances, please see our blog post. We are very excited to be moving to these compute-optimized machines!

If you have any questions, please do not hesitate to contact our support team.
Oct 30, 14:40 UTC
Nov 11, 2019
MyKinsta service disruption for sites in Los Angeles data center
Resolved - Google Cloud solved the components of their outage that affect MyKinsta. Our team has reactivated all services now successfully.

The incident has been resolved.
Nov 11, 13:15 UTC
Update - We are continuing to work on a fix for this issue.
Nov 11, 11:49 UTC
Identified - We are experiencing a service disruption with core MyKinsta functions on sites that are hosted in the Los Angeles data center (us-west2).

The issue is connected to a major outage on our hosting provider Google Cloud. The incident is currently being investigated by Google Cloud. Further information can be found here: https://status.cloud.google.com/incident/cloud-datastore/19006#19006001

Our team will be monitoring the situation and updating as soon as new information is available.
Nov 11, 11:49 UTC
Iowa (US Central) migrations to new C2 instances
Completed - The scheduled maintenance has been completed.
Nov 11, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 07:00 UTC
Scheduled - We will be performing migrations of sites in the Iowa (US Central) data center to new C2 instances during this scheduled maintenance. There will be a short amount of downtime during the final stages of the migration.

MyKinsta Tools such as Restarting PHP, Clearing site cache, Backups, and restores will be unavailable during this time.

For more information on the new C2 instances, please see our blog post. We are very excited to be moving to these compute-optimized machines!

If you have any questions, please do not hesitate to contact our support team.
Oct 30, 14:37 UTC
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019
Los Angeles (US West 2) migrations to new C2 instances
Completed - The scheduled maintenance has been completed.
Nov 8, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 10:00 UTC
Scheduled - We will be performing migrations of sites in the Los Angeles (US West 2) data center to new C2 instances during this scheduled maintenance. There will be a short amount of downtime during the final stages of the migration.

MyKinsta Tools such as Restarting PHP, Clearing site cache, Backups, and restores will be unavailable during this time.

For more information on the new C2 instances, please see our blog post. We are very excited to be moving to these compute-optimized machines!

If you have any questions, please do not hesitate to contact our support team.
Nov 7, 10:06 UTC
Iowa (US Central) migrations to new C2 instances
Completed - The scheduled maintenance has been completed.
Nov 8, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 07:00 UTC
Scheduled - We will be performing migrations of sites in the Iowa (US Central) data center to new C2 instances during this scheduled maintenance. There will be a short amount of downtime during the final stages of the migration.

MyKinsta Tools such as Restarting PHP, Clearing site cache, Backups, and restores will be unavailable during this time.

For more information on the new C2 instances, please see our blog post. We are very excited to be moving to these compute-optimized machines!

If you have any questions, please do not hesitate to contact our support team.
Oct 30, 14:46 UTC
Nov 7, 2019
Los Angeles (US West 2) migrations to new C2 instances
Completed - The scheduled maintenance has been completed.
Nov 7, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 10:06 UTC
Scheduled - We will be performing migrations of sites in the Los Angeles (US West 2) data center to new C2 instances during this scheduled maintenance. There will be a short amount of downtime during the final stages of the migration.

MyKinsta Tools such as Restarting PHP, Clearing site cache, Backups, and restores will be unavailable during this time.

For more information on the new C2 instances, please see our blog post. We are very excited to be moving to these compute-optimized machines!

If you have any questions, please do not hesitate to contact our support team.
Nov 7, 10:05 UTC
Iowa (US Central) migrations to new C2 instances
Completed - The scheduled maintenance has been completed.
Nov 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 07:00 UTC
Scheduled - We will be performing migrations of sites in the Iowa (US Central) data center to new C2 instances during this scheduled maintenance. There will be a short amount of downtime during the final stages of the migration.

MyKinsta Tools such as Restarting PHP, Clearing site cache, Backups, and restores will be unavailable during this time.

For more information on the new C2 instances, please see our blog post. We are very excited to be moving to these compute-optimized machines!

If you have any questions, please do not hesitate to contact our support team.
Oct 30, 14:45 UTC
Nov 6, 2019
Iowa (US Central) migrations to new C2 instances
Completed - The scheduled maintenance has been completed.
Nov 6, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 07:00 UTC
Scheduled - We will be performing migrations of sites in the Iowa (US Central) data center to new C2 instances during this scheduled maintenance. There will be a short amount of downtime during the final stages of the migration.

MyKinsta Tools such as Restarting PHP, Clearing site cache, Backups, and restores will be unavailable during this time.

For more information on the new C2 instances, please see our blog post. We are very excited to be moving to these compute-optimized machines!

If you have any questions, please do not hesitate to contact our support team.
Oct 30, 14:43 UTC
South Carolina (US East 1) migrations to new C2 instances
Completed - The scheduled maintenance has been completed.
Nov 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 07:50 UTC
Scheduled - We will be performing migrations of sites in the South Carolina (US East 1) data center to new C2 instances during this scheduled maintenance. There will be a short amount of downtime during the final stages of the migration.

MyKinsta Tools such as Restarting PHP, Clearing site cache, Backups, and restores will be unavailable during this time.

For more information on the new C2 instances, please see our blog post. We are very excited to be moving to these compute-optimized machines!

If you have any questions, please do not hesitate to contact our support team.
Nov 6, 07:47 UTC
Nov 5, 2019
South Carolina (US East 1) migrations to new C2 instances
Completed - The scheduled maintenance has been completed.
Nov 5, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 07:30 UTC
Scheduled - We will be performing migrations of sites in the South Carolina (US East 1) data center to new C2 instances during this scheduled maintenance. There will be a short amount of downtime during the final stages of the migration.

MyKinsta Tools such as Restarting PHP, Clearing site cache, Backups, and restores will be unavailable during this time.

For more information on the new C2 instances, please see our blog post. We are very excited to be moving to these compute-optimized machines!

If you have any questions, please do not hesitate to contact our support team.
Nov 5, 07:29 UTC
Iowa (US Central)migrations to new C2 instances
Completed - The scheduled maintenance has been completed.
Nov 5, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 07:00 UTC
Scheduled - We will be performing migrations of sites in the Iowa (US Central) data center to new C2 instances during this scheduled maintenance. There will be a short amount of downtime during the final stages of the migration.

MyKinsta Tools such as Restarting PHP, Clearing site cache, Backups, and restores will be unavailable during this time.

For more information on the new C2 instances, please see our blog post. We are very excited to be moving to these compute-optimized machines!

If you have any questions, please do not hesitate to contact our support team.
Oct 30, 14:42 UTC
Nov 4, 2019
Iowa (US Central) migrations to new C2 instances
Completed - The scheduled maintenance has been completed.
Nov 4, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 07:00 UTC
Scheduled - We will be performing migrations of sites in the Iowa (US Central) data center to new C2 instances during this scheduled maintenance. There will be a short amount of downtime during the final stages of the migration.

MyKinsta Tools such as Restarting PHP, Clearing site cache, Backups, and restores will be unavailable during this time.

For more information on the new C2 instances, please see our blog post. We are very excited to be moving to these compute-optimized machines!

If you have any questions, please do not hesitate to contact our support team.
Oct 30, 14:41 UTC
Nov 3, 2019
Service disruption at the Iowa (US Central) data center
Resolved - The issue has been resolved and the Iowa (US Central) data center has been disruption free for 48 hours.
Nov 3, 20:22 UTC
Monitoring - Service has been without disruption for 12 hours on our Iowa (US Central) but our team of Engineers will continue to monitor the situation for some time.
Nov 2, 08:20 UTC
Update - At this time our team is continuing to work on a permanent fix to the current situation, we apologize for any continued interruption of the service and will provide further updates as we progress on a solution.
Nov 1, 16:44 UTC
Investigating - Our Engineers are investigating reports of a service disruption affecting sites in the Iowa (US Central) data center. We are working to restore service to affected sites as quickly as possible.
Nov 1, 07:37 UTC
← Incident History Powered by Statuspage