Kinsta support system currently experiencing intermittent availability
Incident Report for Kinsta
This incident has been resolved, and Kinsta Support System is now fully operational
Posted Jul 05, 2022 - 13:38 UTC
Intercom is now reporting the issue as resolved: A bad database query caused Intercom degradation from 11:27 UTC to 11:46 UTC and 12:15 UTC to 12:28 UTC. This is now fully resolved.
Posted Jul 05, 2022 - 13:33 UTC
Intercom has reported their service is now stable, Intercom was degraded from 11:27 UTC to 11:46 UTC and 12:15 UTC to 12:28 UTC.
Posted Jul 05, 2022 - 13:17 UTC
Intercom has confirmed the continued performance degradation on their status page, investigated and identified a fix. We will continue to monitor as Intercom deploys the fix.
Posted Jul 05, 2022 - 12:35 UTC
We are continuing to receive reports of intermittent connectivity, and delayed message sending. We are standing by for further updates via Intercom official Status:
Posted Jul 05, 2022 - 12:29 UTC
Intercom has rolled back an update which seems to have resolved the issue, they are currently monitoring the issue to confirm its resolved, and so are we:
Posted Jul 05, 2022 - 11:50 UTC
Our support system which is powered by Intercom is currently experiencing some technical difficulties and we are seeing reports of unavailability and delayed responses from some of our customers. There are further details on the issue available on Intercom's official status page here
Posted Jul 05, 2022 - 11:45 UTC
This incident affected: Kinsta support system.