MFA emails not being sent for MyKinsta

Incident Report for Kinsta

Resolved

Following continued monitoring, we can confirm that MyKinsta email functionality has been operating normally, with no further issues observed.

If you are still experiencing issues, please email us at support@kinsta.com.

Posted Oct 26, 2026 - 19:56 UTC

Monitoring

We have identified the issue as being with our upstream email provider, and a fix has been implemented. Please attempt to log in again if you were not receiving the MFA emails previously.

We have been notified by our internal teams that the emails were queued and are being sent first, so there may be some delay in emails being sent until those can be processed.

If you are still experiencing issues, please email us at support@kinsta.com.

Posted Oct 26, 2026 - 19:06 UTC

Investigating

We are investigating issues with MFA emails for login requests that are not being sent.

Posted Oct 26, 2026 - 18:13 UTC

This incident affected: MyKinsta.