MyKinsta Support System Unavailable

Incident Report for Kinsta

Resolved

Our support system is now available. We do apologize for any difficulties you experienced attempting to reach our Support team.

Posted Jul 23, 2025 - 14:55 UTC

Update

We are continuing to monitor the situation.

Posted Jul 23, 2025 - 14:27 UTC

Identified

We have identified the issue as being upstream with our live chat provider, Intercom. We are continuing to monitor the situation and will provide updates as they become available.

Posted Jul 23, 2025 - 13:46 UTC

Investigating

Our support system is not currently available. We are working to resolve the issue as quickly as possible.

Posted Jul 23, 2025 - 13:21 UTC

This incident affected: Kinsta support system.