MyKinsta Support System Unavailable
Incident Report for Kinsta
Resolved
Our support system has remained fully operational; as such, we will mark this incident as resolved. We do apologize for any difficulties you experienced attempting to reach our Support team. If you are still experiencing issues with contacting our Support team, please reach out to us at support@kinsta.com.
Posted Mar 22, 2023 - 17:06 UTC
Monitoring
Intercom has updated its status page to clarify that the issue has been resolved. We will continue to monitor this to ensure that everything is working as expected.
Posted Mar 22, 2023 - 16:45 UTC
Update
Our Engineers have identified the issue as being caused upstream by our live chat provider, Intercom.

Intercom has updated its status page to reflect the ongoing disruptions:
https://www.intercomstatus.com/incidents/kk01chc3r4p5

We will closely monitor the situation and provide updates as they become available.
Posted Mar 22, 2023 - 16:19 UTC
Investigating
Our support system is not currently available. We are working to resolve the issue as quickly as possible.
Posted Mar 22, 2023 - 16:10 UTC
This incident affected: Kinsta support system.
← Current Status Powered by Atlassian Statuspage