Chat Support system issues
Incident Report for Kinsta
Resolved
This incident has been resolved.
Posted Oct 21, 2024 - 13:18 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2024 - 10:52 UTC
Update
The issue is still being investigated by Intercom. They are reporting full outage and are working on it. Their status page: https://www.intercomstatus.com/us-hosting/incidents/01JAQ7XGHYDQNDF9C8R449WT1A
Posted Oct 21, 2024 - 10:21 UTC
Investigating
We are currently investigating an issue with our Chat Support system. Messages might be delayed or not delivered.
Posted Oct 21, 2024 - 09:53 UTC
This incident affected: Kinsta support system.